The Diversity, Equity, and Inclusion (DEI) Office Assistant for Institutional Diversity, Equity, Advocacy and Leadership (IDEAL) assists the Administrative Specialist in office operations. This role is commonly referred to as the DEI Assistant and is eligible to undergraduate and graduate students at the institution.

This is an integral role that assists with managing calls, responding to emails, and providing inventory as needed for office supplies. Additionally, this role works directly with the reservation and workshop approval systems providing DEI resources to the campus community.

• Answer calls from internal departments and partners outside of Temple University
• Have advanced communication skills when speaking and greeting campus partners (i.e., students, faculty, staff, community members, etc)
• Answering questions received via the office's email, telephone, in person, etc.
• Troubleshoot and resolve general office issues
• Strong interpersonal skills via phone, face to face, and email along with the ability to effectively communicate and interact with a diverse population of students, parents, staff and faculty, and community.
• Keep up to date on departmental regulations, policies, and procedures related to department activity
• Provide administrative support for professional team (i.e. special tasks and projects, phone calls, inventory)
• Perform varied, complex clerical functions requiring individual analysis
• Monitor and respond to emails in an efficient timeframe
• Schedule workshops and building reservations
• Set-up and break down of spaces for reservations
• Maintain the office's Outlook calendar to ensure all programs, dialogues, and events are listed
• Table as needed on behalf of the office
• Effective opening and closing of office spaces (i.e. de-alarming the suite during the morning, securing the building during the evening)

• Advanced knowledge in the performance of clerical functions, office practices and procedures, and operation of office equipment and machines (i.e., fax, copier, telephone, and scanner)
• Effective interpersonal and communication skills and ability to interact with a diverse population in person and on the phone
• Must possess the ability to interpret, carry out, and transmit general instructions and procedures
• Strong organizational and problem-solving skills, along with the ability to multitask
• Strong analytical skills
• Adhere to FERPA regulations as they pertain to maintaining the security and confidentiality of all student records
• Demonstrate the ability to multitask, prioritize assignments, and work in a high-paced environment in a professional manner
• Excellent documentation ability with a high level of detail
• Working knowledge of Microsoft Office Suite, Remedy, Basecamp, Canvas, and other university systems

• Candidates must be enrolled in a Temple University program as a matriculated student
• Completion of the Safe Zone certification (can occur after hiring)
• Fall and spring engagement training
• Ability to navigate, review, and create presentations
• Candidate should not have any unresolved student conduct violations
• Strong written and communication skills

• Critical thinking and initiative-driven
• Strong organizational skills
• Ability to meet deadlines
• Ability to multitask
• Excellent written and verbal communication, internally and externally (as needed)
• Strong drive and exceptional organizational and time management skills
• Customer Service
• Understanding of diversity, equity, and inclusion

The Graphic Design Internship for Institutional Diversity, Equity, Advocacy and Leadership (IDEAL) assists the creative leadership team in developing digital assets for branding and office awareness. This role will assist in producing digital graphics and print designs that highlight programs, brochures, flyers, services, and office resources.

This role is responsible for assisting in researching, planning, organizing, and executing projects from beginning to end, as well as working collaboratively among a student and professional staff team. The ideal incumbent for this role will understand inclusivity and belonging as well as how these intersect with graphic design principles.

• Create and design print and digital materials that appeal to our audiences, attract audiences, and boost brand awareness
• Adhere to brand guidelines and complete projects according to deadline
• Retouch and manipulate images
• Respond in a timely manner to all projects inputted into the project management system
• Create assets that meet appropriate sizing for social media accounts
• Use graphic design software and work with a wide variety of media
• Collaborate with the creative team leadership to develop design concepts
• Receive feedback from the team leadership and make necessary revisions
• Assemble final presentation material for printing as needed
• Other duties as reasonably assigned

• Complete, edit, and check off assigned tasks within project management systems (Basecamp)
• Respond to project check-ins within the project management system (Basecamp)
• Communicate and respond on communication platforms as needed
• Routinely check all project management systems
• Self-manage time schedules, resources, details, and deadlines

• Candidates must be enrolled in a Temple University Tyler School of Art and Architecture or Klein Graphic Design program as a matriculated student
• Completion of the Safe Zone certification (can occur after hiring)
• Fall and Spring engagement training
• Ability to navigate and review content/publications
• Candidate should not have any unresolved student conduct violations
• Strong written and communication skills

• Basic knowledge of layouts, typography, composition, color, and other graphic design fundamentals
• Experience with Adobe InDesign, Photoshop, Illustrator, and other industry-standard software/applications
• Strong creative and analytical skills
• Compelling portfolio of graphic design work
• Accurate grammar and spelling
• Ability to develop inclusive content for various demographics
• Project management and ability to complete an assignment from start to finish
• Apply critical thinking skills and assessment to assignments and projects

Preferred but not required: Experience with motion graphics

The Marketing Intern for Institutional Diversity, Equity, Advocacy and Leadership (IDEAL) assists the DEI, Marketing Coordinator in developing written and digital copy for their effort to further develop the office's mission and vision.

This role is responsible for assisting in researching, planning, organizing, and executing projects from beginning to end, as well as working collaboratively among a student and professional staff collective. The ideal incumbent for this role will understand inclusivity and belonging as well as how these intersect with marketing copy development.

• Deliver quality written pieces that appeal to our audiences, attract audiences, and boost brand awareness
• Ideate new content types and proofread content before publication
• Assist in scheduling events and programs on OwlConnect, etc.
• Monitor global, local, and campus news for potentially spontaneous content development
• Assist Marketing Coordinator in researching best practices in social media usage, and developing / presenting monthly social media statistics
• Monitor messages, reposts, reports received on social media, and answer questions and respond to comments from engagers
• Live post to social media to promote ongoing events and throughout the duration of events
• Other duties as reasonably assigned

• Complete, edit and check off assigned tasks within project management system (Basecamp)
• Respond to project check-ins within the project management system (Basecamp)
• Communicate and respond on communication platform as needed
• Routinely check all project management systems
• Self-manage time schedules, resources, details, and deadlines

• Candidates must be enrolled in a Temple University program as a matriculated student
• Completion of the Safe Zone certification (can occur after hiring)
• Fall and Spring engagement training
• Ability to navigate and review content/publications
• Candidate should not have any unresolved student conduct violations
• Strong written and communication skills

• Accurate grammar and spelling
• Ability to develop inclusive content for various demographics
• Excellent communication skills
• Project management and ability to complete an assignment from start to finish
• Applying critical thinking skills and assessment to assignments and projects
• Strong insight into current social climate and student perspectives

Strongly preferred but not required: Comfortable being in front of a camera / Ability to engage other students through interactive short-form content

The Digital Content Intern for Institutional Diversity, Equity, Advocacy and Leadership (IDEAL) assists the Marketing Coordinator in developing multimedia content to engage audiences and further develop the office's mission and vision.

This role is responsible for assisting in researching, planning, organizing, and executing projects from beginning to end, as well as working collaboratively among a student and professional staff collective. The ideal incumbent for this role will understand inclusivity and belonging as well as how these intersect with digital marketing and engagement.

• Assist with filming, recording, and editing video content for IDEAL’s social media, events, and campaigns
• Support podcast production, including setup, recording, editing, and publishing
• Edit audio and video with attention to clarity, accessibility, and storytelling
• Serve as an on-camera personality or voice talent for select projects and social content with engaging, authentic, and inclusive messaging
• Contribute to scripting and storyboarding for video and podcast projects
• Research trends in digital storytelling, podcasting, and video marketing to bring in fresh ideas
• Assist in managing media equipment, organizing digital assets, and maintaining a content library

• Complete, edit and check off assigned tasks within project management system (Basecamp)
• Respond to project check-ins within the project management system (Basecamp)
• Communicate and respond on communication platform as needed
• Routinely check all project management systems
• Self-manage time schedules, resources, details, and deadlines

• Candidates must be enrolled in a Temple University program as a matriculated student
• Completion of the Safe Zone certification (can occur after hiring)
• Fall and Spring Student Engagement unit training
• Ability to navigate and review content/publications
• Candidate should not have any unresolved student conduct violations
• Strong written and communication skills

• Basic proficiency with video and audio editing software (e.g., Adobe Premiere Pro, Final Cut Pro, CapCut Pro, Audacity, or similar)
• Strong storytelling skills and ability to adapt content for diverse audiences
• Attention to detail, especially regarding accessibility (captions, transcripts, alt text)
• Ability to work collaboratively in a team-oriented environment
• Ability to develop inclusive content for various demographics
• Project management and ability to complete an assignment from start to finish
• Applying critical thinking skills and assessment to assignments and projects

• Experience with podcast production (setup, recording, editing, publishing)
• Familiarity with managing media equipment and organizing digital assets
• Comfort serving as an on-camera personality or voice talent
• Knowledge of scripting and storyboarding for multimedia projects
• Awareness of trends in digital storytelling, podcasting, and video marketing